COVID-19 Update December 2020

At the Oak West Animal Clinic we are committed to providing the best care possible, while maintaining the health and safety of our clients, staff, patients and community. At this time we would like to reassure you that we are actively taking proactive measures to do our part in flattening the curve.

Oak West will continue to accommodate routine, elective and surgical procedures. As always we will continue to care for sick patients in every way that we can.  Social distancing is a must and at this time we will be only allowing pets with furry feet into the building.

When you have arrived at the clinic for your pets scheduled appointment – we kindly ask that you call us to check-in.

 519-474-1560. 

To begin your appointment a member of the team will speak with you via telephone.

A team member will meet you outside to escort your pet inside for the medical team to begin their examination and/or procedure. (We also like to sneak in a lot of treats and snuggles during this time- can you blame us?)

A Veterinarian will contact you via telephone after she/he has finished examining your pet.

Preferred payment is taken over the telephone via VISA or MASTERCARD.

We are also offering contactless services for food items or medications. Please contact our care coordination team to arrange pick up of goods. 

Alternatively, ask one of our team members about our home delivery service for food items!

 

We are anxiously looking forward to welcoming you back into the clinic in the future.

Until then, stay safe and be well.

SIT-STAY-HEAL

Your team in Blue at the Oak West Animal Clinic